The year 2002 was a critical year for Grameen Bank. The bank had ventured into an unknown path in 1976, equipped only with a determination and total faith in poor people's ability to change their lives. It has come a long way since then. More so it has been successful in inspiring many other persons and organisations to become co-travellers.
2002 was the year during which we completed transition from Grameen Bank I to Grameen Bank II the change over from the classic Grameen operating system which has been named as "Grameen generalised system". It has created a methodology which can provide custom-made credit to our borrower and now considered a creative methodology to deliver credit almost in all types of countries, economics and cultures.
The shift from the classic system to the new system was initiated in 2000 after a thorough preparation to develop a new flexible system. We strongly feel that Grameen generalised system has created a "micro credit highway" on which borrowers can cruise along safely, confidently with individually acquired and determined speed. It allows enterprising borrowers to move faster than others. The new system would make micro credit, for the first time, truly tension-free. It can work equally well both in normal and disaster situations.
The year 2002 continued to be an exciting year for all the 12,000 staff of Grameen Bank at all levels. They went through a process of intensive learning process to acquire full understanding of this new operating system. In turn, they had to "sell" the new system to the 2.48 million borrowers to make them accept it enthusiastically and feel comfortable in working with it. Borrowers have come to love the new features of the new system. Of course, some were more liked than others. The staff worked very hard throughout the year to complete the conversion process within the target date. The system had to be supported simultaneously by a new monitoring system and a new accounting system. Everything proceeded smoothly and according to schedule.