year 2002 was a critical year for Grameen Bank. The bank had ventured
into an unknown path in 1976, equipped only with a determination
and total faith in poor people's ability to change their lives.
It has come a long way since then. More so it has been successful
in inspiring many other persons and organisations to become co-travellers.
2002 was the year during which we completed transition from Grameen
Bank I to Grameen Bank II the change over from the classic Grameen
operating system which has been named as "Grameen generalised
system". It has created a methodology which can provide custom-made
credit to our borrower and now considered a creative methodology
to deliver credit almost in all types of countries, economics
The shift from the classic system to the new system was initiated
in 2000 after a thorough preparation to develop a new flexible
system. We strongly feel that Grameen generalised system has created
a "micro credit highway" on which borrowers can cruise
along safely, confidently with individually acquired and determined
speed. It allows enterprising borrowers to move faster than others.
The new system would make micro credit, for the first time, truly
tension-free. It can work equally well both in normal and disaster
year 2002 continued to be an exciting year for all the 12,000
staff of Grameen Bank at all levels. They went through a process
of intensive learning process to acquire full understanding of
this new operating system. In turn, they had to "sell"
the new system to the 2.48 million borrowers to make them accept
it enthusiastically and feel comfortable in working with it. Borrowers
have come to love the new features of the new system. Of course,
some were more liked than others. The staff worked very hard throughout
the year to complete the conversion process within the target
date. The system had to be supported simultaneously by a new monitoring
system and a new accounting system. Everything proceeded smoothly
and according to schedule.